TERMS AND CONDITIONS OF SALE

AÏMA

ARTICLE 1. SUBJECT

The Internet site accessible at www.maisonaima.com (hereinafter referred to as the " Site ") is an e-commerce platform, which allows Internet users (hereinafter referred to as the " Customer( s)") to acquire various products, in particular leather goods (hereinafter referred to as the " Products ") offered for sale on the Site under the brand name AÏMA by the company MAYA MAROQUINERIE (hereinafter referred to as the " Seller "), whose identity is set out below. Customers may purchase the Products by placing an order via the Site (hereinafter referred to as the " Order ").

These General Terms and Conditions of Sale (hereinafter referred to as the " GTC ") apply without restriction or reservation to all online sales offered on the Site by the Seller.

Their purpose is to define and regulate the terms and conditions of online sale of the Products, as well as the rights and obligations of the Seller and the Customers in this context. These GTC specify in particular the various stages necessary for the Customer to place an Order, the terms of payment and delivery, and the follow-up of the Customer's Order.

These GTC are available in French only.

They are accessible and printable at any time via a direct link at the bottom of each page of the Site. The present GTC may be kept by any person visiting "The Site" by means of a computer record.

The current version of the Terms and Conditions of Sale is the one available online on the Site on the date of the Order. In the event that an old version of the Terms and Conditions of Sale remains accessible to the public via other Internet sites or by any other means, this version shall not be binding on the Vendor.

The GTC prevail over any other general or special conditions appearing in any other document, unless prior, express and written exemption.

ARTICLE 2. IDENTITYÉ OF THE SELLER AND CONTACT

MAYA MAROQUINERIE

1,000, registered with the Paris Trade and Companies Registry under number 884 956 673, whose registered office is located at 47 boulevard de Reuilly - 75012 Paris.

Intra-Community tax or VAT identification number: FR13884956673

Phone : 06.95.48.91.06

Email: hello@maisonaima.com

For any question or complaint, Customers have the possibility to contact by email the Seller's Customer Service: hello@maisonaima.com

ARTICLE 3. ACCEPTANCE OF GTC'S

The Customer's acceptance of these Terms and Conditions of Sale is materialised by clicking on the " I accept the Terms and Conditions of Sale " checkbox in the Order form. Any conditional acceptance is considered null and void. A Customer who does not accept to be bound by the GTC may not place an Order on the Site.

ARTICLE 4. PRODUCT CHARACTERISTICS

Prior to any Order, and in application in particular of the provisions of article L. 111-1 of the Consumer Code, the Customer may read, on the Site, the essential characteristics of each Product that he wishes to order.

The Products are offered for sale online within the limits of available stocks, or subject to the possibility of pre-ordering them if necessary.

The Seller reserves the right at any time to modify, add or delete all or part of the Products offered on the Site, including their price and presentation.

The photographs and descriptions of the Products offered for sale online are only binding on the Seller for what is precisely indicated. However, the Customer is informed and accepts that certain characteristics of the Products and in particular their colour may not correspond exactly to the photographs presented on the Site, due to technical constraints.

For any additional questions relating to the Products, the Customer may contact the Seller under the conditions of Article 2 of the GTC.

ARTICLE 5. PRICES

The selling prices of the Products are those communicated on the Site on the presentation page of the Products and confirmed to the Customer during the validation of the Order.

The Vendor reserves the right to modify its prices at any time, at its sole discretion, but undertakes to apply the prices indicated on the Site at the time of validation of the Customer's Order.

The prices of the Products are indicated in euros and include all taxes.

The Seller reserves the right, at its own discretion and on terms and conditions that it shall be the sole judge, to propose promotional offers or price reductions.

For sales outside France, in a country of the European Union (EU) or outside the EU, the Customer is required to check the specificity of the legislation in force in the country concerned, both with regard to taxes, declarations and applicable prohibitions, which are his responsibility. In particular, any customs duties and local taxes that may be required shall be borne by the Customer.

Delivery charges are extra and are indicated to the Customer directly on the "delivery" page, before the validation of the Order by the Customer.

Any bank charges remain the responsibility of the Customer (including in the case of a refund).

ARTICLE 6. ORDER

The Customer may place an Order for one or more Products.

6.1 Placing an Order

Orders may be placed via the Internet on the Site. The Customer shall be responsible for the telecommunication costs incurred when accessing the Internet and using the Site.

In the event of prolonged inactivity during connection, it is possible that the selection of Products chosen before this inactivity is no longer guaranteed.

The Customer places his Order by completing the following 5 steps:

Step 1: the Customer adds the chosen Products to his shopping cart, after having selected the model and the desired colour. Access to the shopping cart is possible at any time to modify or validate it.

The shopping cart at the top right of the screen informs the Customer that he has taken the selections into account by indicating the number of Products it contains.

Step 2: the Customer checks the details of his shopping cart, and validates it by clicking on a "finalize payment" button.

The total amount of the Order contains at this stage only the price of the Products. Delivery costs will be indicated later, before the Order is validated.

Step 3: the Customer creates a customer account (hereinafter referred to as the " Account ") by entering his or her full contact details, including delivery and billing details, or he or she directly indicates, without creating an Account, his or her contact details

Fields marked with an asterisk (*) are mandatory fields; it being specified that, unless otherwise specified by the Customer, the billing address will automatically be the same as the delivery address. If these compulsory fields are not filled in, the Order cannot be placed.

The Client guarantees that all the information he gives for the creation of his Account is accurate, up-to-date and sincere and is not tainted by any deceptive character. The Customer is informed and accepts that the information entered for the purpose of creating or updating his Account is proof of his identity. The information entered by the Customer commits him/her as soon as it is validated.

It undertakes to update this information in its Account in the event of changes (in particular: change of postal address), so that it always corresponds to the above-mentioned criteria. This update is carried out by logging into the Account and modifying the contact details concerned.

The Customer may access his Account at any time after having identified himself using his login and password.

The Customer undertakes to use his Account personally and not to allow any third party to use it in his place or on his behalf, unless he bears full responsibility for it.

He is likewise responsible for maintaining the confidentiality of his login and password, any access to his Account using them being deemed to be made by the Customer. The Customer must immediately contact the Seller at the contact details mentioned in Article 2 of the Terms and Conditions of Sale if he notices that his Account has been used without his knowledge. The Customer acknowledges the Seller's right to take all appropriate measures in such a case.

The Customer must, moreover, take the necessary measures to safeguard by its own means the information in its Account that it deems necessary, no copies of which will be provided to it.

Step 4: At the time of validating the Order summary, the Customer expressly accepts the GTC in force on the Site by clicking on a button " _______ " (to be completed).

Step 5: the Customer chooses his delivery method (the price varies according to the product and the destination) and then his payment method. He is then redirected to the secure payment site where he enters his bank details.

Payment is made online by credit card only. The validation of the Order by the Customer is materialised by the validation of his bank details (bank card number, expiry date and cryptogram): this stage constitutes the formation of a distance selling contract concluded between the Vendor and the Customer. As from this action, the Customer may no longer cancel his Order (subject to the Customer exercising his right of withdrawal under the conditions of Article 9 of the GTC and the legal guarantees mentioned in Article 10 of the GTC). At the time of the Order, the Customer acknowledges placing an order with an obligation to pay.

If payment is accepted, the Customer will be redirected to an Order confirmation screen on the Site.

The Customer is debited at the time of the validation of the Order and not at the time of its dispatch.

The Order shall be deemed to be received by the Seller when the Seller has access to it.

6.2 Order Confirmation

Once the Customer has validated his Order and his payment has been accepted, the Vendor shall acknowledge receipt thereof without delay and by electronic means, by sending the Customer a summary email containing the following information:

- the registration of his Order,

- details of Products ordered

- the total price of the Products

- delivery charges

- the delivery date or deadline

- the chosen means of payment

- the current GTC, including a reference to the applicable legal warranties, a reference to the cancellation period and conditions as well as the corresponding form.

The Customer must ensure that the email address entered in his Account is correct and that it allows him to receive the Order confirmation email. If the Customer does not receive the e-mail within twenty-four (24) hours following the Order, the Customer must contact the Seller at the contact details mentioned in Article 2 of the General Terms and Conditions of Sale.

The Seller recommends that the Customer keep the information contained in the Order confirmation.

The Order Confirmation shall be deemed to have been received by the Customer when it can be accessed.

6.3 Cancellation or suspension of Order

The Seller reserves the right to cancel any Order if the Product is out of stock. The Seller shall inform the Customer by email and shall, if necessary, refund the full price paid by the Customer. The Vendor may also offer the Customer another Product that is available.

The Seller reserves the right to suspend or cancel any execution of an Order and/or delivery, whatever its nature and level of execution, in the event of non-payment or partial payment of any sum due by the Customer, in the event of a payment incident, or in the event of fraud or attempted fraud relating to the use of the Site, including in connection with previous Orders.

6.4 Order archiving

The accounting data of the Order are archived for a period of ten years on a secure server. However, no credit card number is kept after the transaction, for the time necessary for the transaction except in the case of a payment incident in which case the data is kept for the time necessary to process the file increased by the applicable legal prescription period.

6.5 Account Deletion

The Customer may delete his Account at any time by clicking on "delete my account".

Unsubscription is effective immediately. It entails the automatic deletion of the Customer's Account.

ARTICLE 7. TERMS OF PAYMENT

7.1 Payment by credit card

The price of the Products purchased is payable in full, in cash, on the day the Order is placed by the Customer, when the Customer validates his bank details on the payment page of the Order.

Payment is made online, in euros, by credit card. The following payment cards are accepted: Carte Bleue, Visa, Mastercard.

The Customer's bank account corresponding to the credit card used for payment shall be debited on the day of the validation of the Order by the Vendor.

In accordance with the provisions of the French Monetary and Financial Code, the payment order given by the Customer is irrevocable and thus authorises the Customer's account to be debited with the price of the Order.

The Customer guarantees the Vendor that it has the necessary authorisations to use the method of payment chosen for its Order.

7.2 Payment security

All purchases made on the Site are protected and secured 7 days a week and 24 hours a day. By clicking on the credit card of his choice, the Customer is directed to the secure payment site OGONE (Ingenico) which integrates the SSL security standard.

The Customer's bank details are automatically transmitted in encrypted mode (SSL protocol) to be checked to prevent abuse and fraud.

7.3 Invoicing

The Customer can access the invoice corresponding to his Order on his Account.

7.4 Retention of title

The Products shall remain the property of the Seller until full and complete payment of the price of the Order by the Seller, including delivery costs.

As indicated in Article 6.3 of the GTC, the Seller reserves the right to suspend or cancel any execution of an Order and/or delivery, whatever its nature and level of execution, in the event of non-payment or partial payment of any sum due by the Customer, in the event of a payment incident or in the event of fraud or attempted fraud relating to the use of the Site, including in connection with previous Orders.

ARTICLE 8. DELIVERY

8.1 Delivery territories

The Seller delivers any order to Metropolitan France and, under conditions, worldwide.

8.2 Delivery methods and delivery times  

The Customer is informed, before the Order, of the possible delivery methods. He is informed, in the Order summary before payment, as well as in the Order confirmation email, of the delivery method he has chosen.

The Products ordered on the Site shall be delivered to the address indicated on the Customer's Sales Order as the "delivery address" (which may be different from the invoicing address, in which case the Customer must indicate this).

The Customer must select the desired mode of delivery and give all the necessary information for the effective delivery of the Product(s) according to this mode.

The Seller reserves the right to choose the carrier.

In case of absence, the Customer can choose a new delivery date, delivery at a relay point or at a post office nearby. In the event that the Customer does not collect his Order within the time allowed, it shall be returned to the Vendor.

8.3 Delivery costs

The delivery price of the Order is indicated on the Site before payment of the Order and is recalled in the summary of the Order before payment, as well as in the Order confirmation email.

The delivery charges invoiced include the processing, packaging, shipping, delivery and tracking of your Order. Delivery charges may be re-evaluated by the Seller according to the rates applied by the carriers. The applicable delivery charges will be those indicated on the Site on the date of the Order.

8.4 Delivery times

The delivery is made within the period indicated in the presentation of the Product, in the summary of the Order before payment and in the Order confirmation email.

The Customer may contact the Vendor to follow up on its Order by contacting the Vendor at the contact details mentioned in Article 2 of the General Terms and Conditions of Sale.

In the event of an Order for several Products, the Seller reserves the right to split shipments. The delivery time indicated is the longest. In such a case, delivery costs will be invoiced only once.

In the event of failure to deliver within the above-mentioned period, except in the cases mentioned in Articles 12.4 and 12.5 of the GTC, the Customer may cancel the Order, by registered letter with acknowledgement of receipt or by writing on another durable medium, if, after having instructed the Vendor, in the same manner, to make delivery within a reasonable additional period, it has not done so within this period.

The contract shall be deemed to be terminated upon receipt by the Seller of the letter or writing informing him of such termination, unless delivery has been made in the meantime.

In the event of termination of the contract in accordance with the above terms and conditions, the Customer shall be reimbursed for all sums paid, including delivery costs, no later than 14 (fourteen) days following the date on which the contract is terminated.

The Seller reserves the right in any event to contact the Customer in order to offer alternative solutions for refunding the price of the Products and delivery costs. The Customer must explicitly express its acceptance of the choice of an alternative method of reimbursement on a durable medium.

ARTICLE 9: RIGHT OF APPEALÉTRACTATION

9.1 Withdrawal period

The Customer has a period of 14 days from receipt of the Products ordered to exercise his right of withdrawal without having to justify his reasons or pay any penalties, with the exception of the return costs which remain at his expense and which he will have to pay.
To return the Product, the Customer must, before the expiry of the above-mentioned deadline, send an email to the following address hello@maisonaima.comincluding the form in the Annex to the GCS duly completed.

If the Customer makes use of his right of retraction, the Seller will send without delay an acknowledgement of receipt of the retraction on a durable medium (e.g. by e-mail), including a return voucher. The Customer must then print it, stick it on the package and deposit it in a "La Poste" shop or in a "relay point", at the latest within 14 (fourteen) calendar days following the communication by the Customer of his wish to retract, to send it back to the following address:

AÏMA,

3 Rue de Rosny.

93100 Montreuil.

The Customer shall be reimbursed as soon as possible, and at the latest within 14 (fourteen) days from the date of effective receipt by the Vendor of the withdrawal request, for all sums paid for its Order, less, where applicable, any return costs, where these remain the Customer's responsibility as indicated in the above conditions. However, the Seller reserves the right to defer this reimbursement until the Products have been effectively recovered. The refund shall be made using the same means of payment as that used for the initial transaction, unless the Customer and the Seller expressly agree in writing on a different means. In any event, this refund will not incur any costs for the Customer. The Seller shall not be obliged to reimburse additional costs if the Customer has expressly chosen a more expensive method of delivery than the standard method of delivery proposed by the Seller.

9.2 Conditions of return of the Product(s)

In accordance with the provisions of Article L. 221-23 of the French Consumer Code, the Customer may be held liable in the event of depreciation of the Products resulting from handling other than that necessary to establish their nature, characteristics and proper functioning.

Therefore, the returned Product(s) must be new, unused (except for the first fitting), and if necessary in their original box (including accessories, instructions, product label).

Any returned item soiled and/or damaged by the Customer will not be taken back (in particular :

  • Scratches;
  • fingerprints;
  • Tears;
  • tasks of all kinds;
  • smells like food.

Upon receipt of the package, the Seller will judge the perfect condition of the returned Product(s). If the return is refused by the Seller for the reasons set out above, the Product(s) shall then be returned to the Customer at the latter's expense without the latter being able to demand any compensation or right to reimbursement, except for the exercise of the legal guarantees mentioned in Article 10 of the GTC.

ARTICLE 10. GUARANTEES LÉGALES

The Customer benefits from the legal guarantees of conformity as well as from the hidden defects of the thing sold.

10.1 Legal guarantee of conformity

It is the Customer's responsibility to ensure, upon receipt of the Products, that they conform to the Sales Order.

If the Customer finds that the Product delivered to him has a defect, a non-conformity or is damaged, he must inform the Seller by e-mail at the following address hello@maisonaima.comindicating the nature of the defect, non-conformity or damage observed and sending him any useful proof, in particular in the form of photograph(s) (it being specified that defects in conformity which appear within twenty-four months from the delivery of the Products are presumed to exist at the time of delivery, unless proven otherwise). The Customer shall also indicate the Sales Order number, the Customer's name, the delivery address and the e-mail address associated with the Sales Order.

A return voucher will be provided. He will then have to print it, stick it on the parcel and deposit it in a "La Poste" shop or in a "relay point" near his address. The Product deemed non-compliant will be returned to the following address:

AÏMA

3 Rue de Rosny.

93100 Montreuil.

The Seller shall agree, with the carrier of its choice, on the terms and conditions of the return, of which it shall inform the Customer by any useful means. The Seller shall bear the costs of this return.

It will be advisable for the Customer to take care of the packaging and to protect the product well so that it is not damaged during transport. The conditions of article 9.2 of this Contract must be respected.

The Seller will carry out the necessary checks and will propose to the Customer the repair or replacement of the Product if the defect, non-conformity or damage is proven. However, the Seller may not proceed according to the Customer's choice if this choice entails a cost that is manifestly disproportionate to the other method, taking into account the value of the goods or the importance of the defect. In such a case, the Seller shall proceed, unless this is impossible, according to the method not chosen by the Customer.

If it is impossible to replace the Product, the Seller shall reimburse the Customer for the full price paid for the Product as well as the corresponding delivery costs, by any useful means, or the Customer may decide to keep the Product and have part of the price returned. This same option is open to the Customer:

1° If the requested, proposed or agreed solution regarding repair or replacement cannot be implemented within one month of the Customer's complaint ;

2° Or if this solution cannot be without major inconvenience for the latter, taking into account the nature of the property and the use he is seeking.

However, the sale may not be rescinded if the lack of conformity is minor.

They must also be accompanied by the invoice.

In any event, these provisions do not deprive the Customer of the possibility of exercising his right of withdrawal, as indicated in Article 9 of the GTC.

10.2 Warranty for hidden defects

Within the framework of the guarantee for hidden defects, the Customer has the choice of returning the Product and having the price refunded, or keeping the Product and having part of the price refunded.

10.3 Reminder of applicable legal provisions

For all purposes, the following legal provisions are recalled:

Article L217-4 of the French Consumer Code: The seller delivers a good in conformity with the contract and is liable for any lack of conformity existing at the time of delivery. He is also liable for defects of conformity resulting from packaging, assembly instructions or installation when the latter has been made his responsibility by the contract or has been carried out under his responsibility.

Article L217-5 of the Consumer Code: The goods are in conformity with the contract:

1° If it is fit for the use usually expected of a similar good and, where appropriate :

- if it corresponds to the description given by the seller and has the qualities which the seller has presented to the buyer in the form of a sample or model ;

- if it has the qualities that a buyer may legitimately expect in the light of public statements made by the seller, the producer or his representative, particularly in advertising or labelling ;

2° Or if it has the characteristics defined by mutual agreement between the parties or if it is suitable for any special use sought by the buyer, brought to the knowledge of the seller and accepted by the latter.

Article L217-12 of the French Consumer Code: The action resulting from the lack of conformity is time-barred after two years from the delivery of the goods.

Article L217-16 of the French Consumer Code: When the buyer asks the seller, during the course of the commercial guarantee that was granted to him at the time of the acquisition or repair of a movable property, for a restoration covered by the guarantee, any period of immobilisation of at least seven days is added to the duration of the guarantee that has yet to run. This period shall run from the date of the buyer's request for intervention or from the date on which the goods in question are made available for repair, if such availability is subsequent to the request for intervention.

Article 1641 of the Civil Code: The seller is bound by the warranty for hidden defects of the thing sold which make it unfit for the use for which it is intended, or which diminish this use so much that the buyer would not have acquired it, or would only have paid a lower price for it, if he had known about them.

Article 1648 of the Civil Code: The action resulting from redhibitory defects must be brought by the purchaser within two years from the discovery of the defect. In the case provided for by Article 1642-1, the action must be brought, under penalty of foreclosure, within one year from the date on which the seller can be discharged of the defects or apparent lack of conformity.

ARTICLE 11. OBLIGATIONS OF THE CLIENT

11.1 Legal capacity of the Customer

The Customer declares that it is fully capable of making a commitment under these GTC when it places an Order with the Seller.

In this respect, the Customer acknowledges that the placing of the Order is accessible:

  • To any natural person with full legal capacity to enter into commitments under the GTC. Consequently, if a person who does not have legal capacity orders Products on the Site, his or her legal representatives (parents, guardians, in particular) shall assume full responsibility for this Order.
  • To any legal person acting through a natural person having the legal capacity to contract in the name and on behalf of the legal person.

11.2 Obligations regarding the use of the Products

The Customer is solely responsible for the use he makes of the Products.

It is the responsibility of the user to use the Products in accordance with the indications given on the label of the Product.

11.3 Prohibition of resale in a professional context

It is recalled that purchases made on the Site are reserved for a clientele of non-professional individuals for their own use (or gifts). Consequently, the Seller only sells its Products in quantities corresponding to the usual average needs of a household. In accordance with Article L. 121-11 of the French Consumer Code, the Vendor reserves the right to refuse or cancel for legitimate reasons any Order for which the number of Products or the amount to be paid (for a single or several cumulative Orders) does not correspond to the usual average use of a household, any Order which would lead to the assumption that an economic activity is carried out by the Customer in connection with the Products ordered or, more generally, any abnormal Order within the meaning of the applicable case law on the subject.

Professionals are invited to contact the Seller to access its range of Products and to agree together on the conditions of their possible resale.

ARTICLE 12. RESPONSIBILITY OF THE SELLER

12.1 The Seller does not provide the Customer with any guarantee as to the adaptation of the Products to its needs, expectations or constraints, other than the aforementioned guarantee of conformity.

12.2 The Seller shall not be liable for any damage resulting from the use of the Products not in accordance with the recommendations on the label of the Product.

12.3 The Seller cannot guarantee that the information on the product packaging is translated into all languages. However, this information is available at least in French.

12.4 The placing of an Order implies knowledge and acceptance of the characteristics and limitations of the Internet, in particular with regard to technical performance, response times for consulting, querying or transferring information, the risks of interruption, and more generally, the risks inherent in any connection and transmission on the Internet, the lack of protection of certain data against possible misappropriation and the risks of contamination by any viruses circulating on the Internet network.

Consequently, the Seller shall not, under any circumstances, be held liable for any direct or indirect damage resulting from an interruption, malfunction of any kind, or any direct or indirect damage that would result, in any way whatsoever, from a connection to the Site. It is the responsibility of any person connecting to the Site to take all appropriate measures to protect his or her own data and/or software stored on his or her computer equipment against any attack. The connection of any person to the Site is made under his or her entire responsibility.

12.5 The Seller shall not be held liable for the non-performance or delay in the performance of the sales contracts due to circumstances beyond its control or a case of force majeure, it being expressly specified that are considered as cases of force majeure, in addition to those usually retained by the jurisprudence of French courts: exceptional bad weather, natural disasters, fires and floods, lightning, attacks, breakdowns or blockages of telecommunications networks, means of transport or postal services, including as a result of strikes, damage caused by viruses for which the means of security available on the market do not allow their eradication, as well as any legal or regulatory obligation or public order imposed by the competent authorities and which would have the effect of substantially modifying the GTC.

12.6 The Seller shall not be held liable for non-performance of the contract of sale or for delay in delivery if such non-performance or delay is attributable to the Customer, in particular in the following situations:

  • inaccuracy or imprecision of the delivery address provided by the Customer. Thus, in the event of a new delivery following this inaccuracy or imprecision, the costs relating to this new delivery will be invoiced to the Customer.
  • The Customer does not pick up the parcel delivered within the time limit given to him by the carrier or refuses delivery of the parcel. In this case, the cost of returning the package to the Seller shall be borne by the Customer.

12.7 In any event, the liability that may be incurred by the Seller under the GTC is expressly limited to only proven direct damage suffered by the Customers.

ARTICLE 13. PERSONAL DATA

13.1. The data communicated by the Customer on the Site and collected by the Seller shall be processed to enable the online sale of the Products. The legal basis of the processing is the consent and legitimate interest of the company.

These data are exclusively collected by the Seller and may be communicated to its partners after the Customer's express consent.

The data collected relating to the Customer's details will be kept either until the actual delivery of the Order and for 36 months after this date, or, if an Account is created by the Customer, as long as the Account is active and then for 36 months from the Customer's last action. The accounting and banking data relating to an Order shall be kept for the period indicated in article 6.4.

The Customer may access the data concerning him/her, rectify it, request its deletion or exercise his/her right to limit the processing of the data. He may also object to the processing of his data.

To exercise these rights or for any question about the processing of my data in this system, the Customer may contact the Seller by sending an e-mail to the following address: hello@maisonaima.com, or by mail to the following address: AÏMA - 3 Rue de Rosny, 93100 Montreuil.

If the Customer considers, after having contacted the Seller, that his "Information Technology and Freedoms" rights are not respected, he can address a complaint to the CNIL.

13.2 The Customer may subscribe to the Seller's newsletter and thus choose to be regularly informed of offers proposed by the Seller. The Customer may unsubscribe at any time by clicking on the link provided for this purpose on each of the newsletters.

13.3 Certain web pages of the Site may contain web beacons that allow the number of visitors to the Site to be counted and/or provide the Seller with a certain number of indicators. These web beacons may be used with some of our partners, in particular in order to measure and improve the effectiveness of the Site. In any event, the information obtained from these tags only allows us to gather statistics on the frequentation of certain pages of the Site in order to better serve our Customers.

ARTICLE 14. INTELLECTUAL PROPERTY RIGHTS

Not only the structure of the Site, but also the texts, graphics, images, photographs, sounds, videos, computer applications and databases that make it up, as well as the brands and other intellectual property rights relating to the Vendor's products presented, sold and promoted on the Site (hereinafter referred to as " the Protected Elements "), are the property of the Vendor and are protected as such by the laws in force with regard to intellectual property.

Any representation, reproduction, adaptation or partial or total exploitation of the protected Elements, by any process whatsoever, without the prior, express and written authorization of the Vendor, is strictly prohibited and would be likely to constitute an infringement within the meaning of the provisions of the Intellectual Property Code.

Any practice known as "webcrowling" is also prohibited.

Access to and use of the Site does not constitute recognition of any right and, in general, does not confer any intellectual property rights relating to the Protected Elements, which remain the exclusive property of the Seller.

It is forbidden to introduce data on the Site that would modify or be likely to modify its content or appearance.

ARTICLE 15. ADVERTISING

The Seller reserves the right to insert on any page of the Site and in any communication to Customers any advertising or promotional messages under conditions of which the Seller shall be the sole judge.

ARTICLE 16. AMENDMENTS TO THE GTC

The Seller reserves the right to modify its GTC at any time. It will put the GTC as modified online and these will apply to any Order placed after this online posting.

ARTICLE 17. LANGUAGE

In the event of a translation of the GTC in one or more languages, the language of interpretation shall be French in the event of a contradiction or dispute as to the meaning of a term or provision.

ARTICLE 18. MEDIA

The Customer has the right to have recourse, free of charge, to a consumer mediator with a view to the amicable resolution of any dispute relating to the execution of the present contract which would oppose it to the Seller, under the conditions provided for in the provisions of the Consumer Code.

If the Customer wishes to have recourse to mediation, he must justify having first attempted to resolve his dispute directly with the Seller by means of a written complaint in accordance with the terms and conditions set out in Article 2 of the GTC.

ARTICLE 19. DISPUTES - APPLICABLE LAW

These GTC are governed by French law.

In the event of any dispute that may arise between the Parties due to the formation, validity, interpretation and/or execution of these GTC shall fall within the scope of these GTC, the Parties undertake to notify the other Party in order to attempt to resolve it amicably. In the absence of an amicable settlement within a period of (1) months from the notification of the dispute by one Party to the other, the exclusive jurisdiction of the Courts of Paris.

ARTICLE 20. GENERAL

If one or more stipulations of the GTC are held to be invalid or declared as such in application of a law, a regulation or following a final decision of a competent court, the other stipulations will retain their full force and scope.

The fact that the Customer or the Seller does not claim from the other party a breach of any of the obligations referred to in the GTC shall not be interpreted for the future as a waiver of the obligation in question.

Appendix - Withdrawal form

(Please complete and return this form only if you wish to withdraw from the contract).

For the attention of: MAYA MAROQUINERIE

Mailing address: 3 Rue de Rosny, 93100 Montreuil.

E-mail address : hello@maisonaima.com

I hereby notify you of my withdrawal from the contract for the sale of the property below:

Order number :

Ordered on (*) / received on (*) refund

Name of Client(s) :

Address of the Customer(s) :

Signature of the Client(s) :

(only in case of notification of this form on paper)

Date: 24/02/2021

(*) Delete as appropriate.

These GTC were updated on 24/02/2021.